Step 05 / OPERATE
Run it with clear ownership and control.
Keep a live AI-enabled service dependable. Agree who monitors it, handles exceptions and decides when to improve, pause or stop.
In development. Availability, scope and terms are agreed before commitment.
What the work can look like
A service owner watches the right measures and acts when the evidence changes.
Inside OPERATE: how the work unfolds
Inside OPERATE
How the
work unfolds.
Define
Agree the source of truth, decision rights and limits.
Observe
Review performance, exceptions and outcomes.
Improve
Control changes through an owned backlog and tested fallback.
The intended outputs
What you take forward.
Monitoring, exceptions and a stop or rollback route.
An improvement backlog with named owners.
The next conversation
Build on what you learn.
Your next step
Discuss OPERATE with Adam or Greg.
Agree the priority, scope and commitment before deciding.