STEP 2
•
ALIGN
The work, redesigned.
From the customer back.
The first STEP 2 session. Where leadership returns after STEP 1 with reclaimed capacity, and uses it to redesign the work itself — starting from what the customer values, working backwards to what the operating model actually needs to do.
1
day · executive team · customer-back redesign
CEO + executive team · L3 → L4 on the AI Fluency Model
01 — AT A GLANCE
ALIGN
in 60 seconds
Five facts. The two‑page summary holds the rest. Book the session when you are ready.
WHAT IT IS
1 day. Executive team. Customer-back redesign of the operating model.
Where leadership returns after STEP 1 with reclaimed capacity, and uses it to redesign the work itself — starting from what the customer values, working backwards to what the operating model actually needs to do.
WHO IT'S FOR
CEO and executive teams who have completed STEP 1.
Leaders who have reclaimed capacity in STEP 1 and are ready to use it for structural change.
FORMAT
1 day, executive team.
Customer-back design methodology. The work redesigned from what the customer values.
WHERE IT SITS
STEP 2, first session.
The bridge between individual fluency (STEP 1) and enterprise change (STEP 2). Where reclaimed capacity converts to structural change.
WHAT IT COSTS
Pricing on enquiry.
Single sessions and cohort programmes. indicative ranges are in the tow-page summary; specifics are a twenty-minute scoping call.
02 — WHAT YOU WALK AWAY WITH