Step

Function Follow-up: After the first day

Challenge the picture of how the function creates value. Use the operating-model picture to explore causes beyond the immediate workflow. Ask how roles, measures and decision rights shape what people do, then check your explanation with those involved.

Consolidate the Learning

Walk through a recent handoff with people on both sides. Explore more than one explanation for where value is lost.

Method

Step	What to do
Start with the recipient	What outcome do they need?
Check the handoff	What is passed, what is missing and who decides?
Question the explanation	Separate observed friction from its proposed cause.
Return with the correction	Record what changed and what still needs investigation.

Prompt to Try

Review this handoff account: [account]. Separate observations, assumptions and dependencies. Whose perspective is missing? Draft neutral questions to check the picture.

Review

What did someone outside your immediate team see differently?

Carry Forward

Bring checked learning into the next operating-model discussion and experiment choices.