Accelerate Worked Examples (Executive)

Field

Detail

Problem

Every opportunity receives full analysis before its fit is clear.

Outcome

A sound decision with effort appropriate to the opportunity.

Context

Customer need, decision criteria, approval rights and evidence from recent cases.

Habit

Ask what would disprove the proposed improvement before backing a wider trial.

Shift

Challenge where analysis and approval add value, then test a proportionate screening route.

Prompt

Here is the problem: Every opportunity receives full analysis before its fit is clear. The outcome we need is: A sound decision with effort appropriate to the opportunity. Use this context: [insert the relevant evidence and constraints]. Ask me what is missing. Challenge where analysis and approval add value, then test a proportionate screening route. Separate evidence from interpretation and help me decide what to check before acting.

Field

Detail

Problem

The current service spends effort on activities customers may no longer value.

Outcome

A testable service hypothesis and a workflow that supports the value customers need.

Context

The agreed service boundary, customer interviews, current workflow and approval constraints.

Habit

Use the scenarios to choose questions. Use customer behaviour and trial evidence to decide what deserves investment.

Shift

Explore alternative service designs, then turn the most consequential assumption into a real-world test.

Prompt

Here is the customer job, our current workflow and the evidence: [context]. Propose three distinct ways to deliver the outcome, including one without our current process. Use an analogy from another sector, and identify where it breaks. Which assumption would make each option fail? Help us define the evidence and decision criterion for a bounded test.