Accelerate Follow-up: After Part 2
Accelerate
Consolidate the Learning
Run the next agreed trial case. Capture where the experience, decision or handoff changed and where the old problem remains.
Method
Step | What to do |
Start with the outcome | Compare with the baseline for the customer’s job. |
Follow the handoffs | Check what the receiver needs, who decides and how missing information or a returned case is handled. |
Use AI deliberately | Use the agreed support and check its output. Keep human decisions visible. A useful improvement may need no AI. |
Learn and adjust | Record quality, time, waiting and rework. Bring deviations and feedback into the agreed review. |
Prompt to Try
Compare our before and after workflow with this trial record: [record]. Separate observed improvement, added work and untested assumptions. Cite the evidence. What should we investigate before widening the trial?
Review
What improved for the customer and the next person? Where did we move effort or risk elsewhere?
Carry Forward
Update the workflow, team charter, operating rules and implementation roadmap from the learning. Carry broader dependencies into FUNCTION.